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Table of Contents

PART I: PERSONAL SKILLS  
1. Developing Self-Awareness  
2. Managing Personal Stress  
3. Solving Problems Analytically and Creatively  

PART II: INTERPERSONAL SKILLS  
4. Building Relationships by Communicating Supportively  
5. Gaining Power and Influence  
6. Motivating Others  
7. Managing Conflict  

PART III: GROUP SKILLS  
8. Empowering and Delegating  
9. Building Effective Teams and Teamwork  
10. Leading Positive Change  

PART IV: SPECIFIC COMMUNICATION SKILLS  
Supplement A. Making Oral and Written Presentations  
Supplement B. Conducting Interviews  
Supplement C. Conducting Meetings  

Get Developing Management Skills, 8th Edition by David A. Whetten, Retired; Brigham Young University Kim S. Cameron, University of Michigan

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