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Table of Contents
I. THE BASICS OF TEAMWORK.
1. Teams in Organizations: Facts and Myths.
2. Performance and Productivity: Team Performance Criteria and Threats to Productivity.
3. Rewarding Teamwork: Compensation and Performance Appraisals.
II. INTERNAL DYNAMICS.
4. Building the Team: Tasks, People, and Relationships.
5. Sharpening the Team Mind: Communication and Collective Intelligence.
6. Team Decision Making: Pitfalls and Solutions.
7. Conflict in Teams: Leveraging Differences to Create Opportunity.
8. Creativity: Mastering Strategies for High Performance.
III. EXTERNAL DYNAMICS.
9. Networking, Social Capital, and Integrating Across Teams.
10. Leadership: Managing the Paradox.
11. Interteam Relations: Competition and Cooperation.
12. Teamwork via Information Technology: Challenges and Opportunities.
Appendix 1: Managing Meetings: A Toolkit.
Appendix 2: Tips for Consultants and Facilitators.
Appendix 3: A Guide for Creating Effective Study Groups.
Appendix 4: Example Items from Peer Evaluations and 360-Degree Performance Evaluations.
Get Making the Team: A Guide for Managers, 2nd Edition by Leigh L. Thompson, Kellogg Graduate School of Management, Northwestern University
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