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Table of Contents
PART I: DEFINING SUPERVISION AND SUPERVISORY CHALLENGES
1. Supervision Fundamentals
2. Supervision Challenges
PART II: PLANNING, ORGANIZING, STAFFING, CONTROLLING, AND DECISION MAKING
3. Planning and Goal Setting
4. Organizing
5. Staffing and Recruiting
6. Controlling
7. Problem Analysis and Decision Making
PART III: MOTIVATING, LEADING, COMMUNICATING, AND DEVELOPING
8. Motivating Followers
9. Leading Followers
10. Communicating Effectively
11. Developing Groups
PART IV: APPRAISAL, SAFETY, NEGOTIATION, CHANGE, AND LABOR RELATIONS
12. Performance Appraisal
13. Workplace Health and Safety
14. Conflict, Politics, Discipline, and Negotiation
15. Change Management
16. Supervision and Labor
POSTSCRIPT: PERSONAL DEVELOPMENT
ANSWERS TO COMPREHENSION CHECKS AND CROSSWORD PUZZLES
GLOSSARY
INDEX
Get Supervision Today! (Subscription), 8th Edition by Stephen P. Robbins, San Diego State University David A. DeCenzo, Coastal Carolina University Robert M. Wolter, Indiana University-Purdue University Indianapolis
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