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Table of Contents

Part I Creating Value Through Operations
1 Introduction to Operations and Supply Chain Management
2 Operations and Supply Chain Strategies
 
Part II Establishing the Operations Environment
3 Process Choice and Layout Decisions in Manufacturing and Services
4 Business Processes
5 Managing Quality
6 Managing Capacity
6S Advanced Waiting Line Theory and Simulation Modeling
 
Part III Establishing Supply Chain Linkages
7 Supply Management
8 Logistics

Part IV Planning and Controlling Operations and Supply Chains 1 and Supply Chains
9 Forecasting
10 Sales and Operations Planning (Aggregate Planning)
11 Managing Inventory throughout the Supply Chain
12 Managing Production across the Supply Chain
12S Supply Chain Information Systems
13 JIT/Lean Production

Part V Project Management and Product/Service
14 Managing Projects
15 Developing Products and Services
Appendices
Glossary
Index
Development

Get Introduction to Operations and Supply Chain Management, 4th Edition by Cecil B. Bozarth, North Carolina State University Robert B. Handfield, North Carolina State University

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