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Table of Contents

PART 1: DEFINING SUPERVISION AND SUPERVISORY CHALLENGES  

1. Supervision Fundamentals 

2. Supervision Challenges 

 

PART 2: PLANNING, ORGANIZING, STAFFING, CONTROLLING, AND DECISION MAKING        

3. Planning and Goal Setting 

4. Organizing 

5. Staffing and Recruiting 

6. Controlling 

7. Problem Analysis and Decision Making 

 

PART 3: MOTIVATING, LEADING, COMMUNICATING, AND DEVELOPING  

8. Motivating Followers 

9. Leading Followers 

10. Communicating Effectively 

11. Developing Groups 

 

PART 4: APPRAISAL, SAFETY, NEGOTIATION, CHANGE, AND LABOR RELATIONS      

12. Performance Appraisal 

13. Workplace Health and Safety 

14. Conflict, Politics, Discipline, and Negotiation 

15. Change Management 

16. Supervision and Labor 

 

POSTSCRIPT: PERSONAL DEVELOPMENT 

ANSWERS TO COMPREHENSION CHECKS AND CROSSWORD PUZZLES 

 

Get Supervision Today! [RENTAL EDITION], 9th Edition by Stephen P. Robbins, San Diego State University David A. DeCenzo, Coastal Carolina University Robert M. Wolter, Indiana University-Purdue University Indianapolis

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