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PART ONE FOUNDATIONS OF HUMAN COMMUNICATION 1 The Essentials of Human Communication Human Communication Communication Models and Concepts Principles of Communication Culture and Human Communication Skill Development Experiences Distinguishing Content from Relationship Messages Making Cultural Beliefs Mindful Featured Boxes Listen to This: Listening to Communicate Communicating Ethically: Approaching Ethics Media Literacy: What Is Media Literacy? 2 The Self and Perception The Self in Human Communication Self-Disclosure Perception Skill Development Experiences Revealing Yourself Taking Another’s Perspective Featured Boxes Listen to This: Listening to Others’ Perceptions Communicating Ethically: Information Ethics Media Literacy: Who Are the Media? 3 Listening in Human Communication The Importance of Listening: Task and Relationship Benefits Stages of Listening Styles of Effective Listening Listening Differences: Culture and Gender Skill Development Experiences Paraphrasing for Understanding Regulating Your Listening Perspective Featured Boxes Listen to This: Listening to the Emotions of Others Communicating Ethically: Listening Ethically Media Literacy: Essential Principles of Media Literacy Listening 4 Verbal Messages Principles of Verbal Messages Disconfirmation and Confirmation Using Verbal Messages Effectively Skill Development Experiences Confirming, Rejecting, and Disconfirming Talking in E-Prime Featured Boxes Listen to This: Listening without Prejudice Communicating Ethically: Communicating in Cyberspace Media Literacy: Hate Speech 5 Nonverbal Messages The Functions of Nonverbal Communication The Channels of Nonverbal Communication Culture, Gender, and Nonverbal Communication Skill Development Experiences Selecting Seats at the Company Meeting Expressing Praise and Criticism Featured Boxes Listen to This: Listening with Nonverbals Communicating Ethically: Communication Silence Media Literacy: The Spiral of Silence PART TWO CONTEXTS OF HUMAN COMMUNICATION 6 Interpersonal Communication, Conversation, and Relationships Conversation Principles of Conversation The Stages of Interpersonal Relationships Interpersonal Relationship Types Theories of Interpersonal Communication and Relationships Culture, Technology, Work, and Relationships Skill Development Experiences Opening and Closing Conversations Formulating Apologies Featured Boxes Listen to This: Listening to Stage Talk Communicating Ethically: Censoring Messages and Relationships Media Literacy: Parasocial Relationships 7 Managing Interpersonal Conflict What Is Interpersonal Conflict? Principles of Conflict Conflict Management Strategies Skill Development Experiences Generating Win—Win Solutions Early Conflict Resolution Featured Boxes Listen to This: Listening to Messages in Conflict Communicating Ethically: Ethical Fighting Media Literacy: Cultivation Theory 8 Small Group Communication The Small Group Brainstorming Groups Information-Sharing Groups Problem-Solving Groups Skill Development Experiences Brainstorming Solving Problems in Groups Featured Boxes Listen to This: Listening in Small Groups Communicating Ethically: Telling Secrets Media Literacy: The Third-Person Effect 9 Members and Leaders in Small Group Communication Members in Small Group Communication Leaders in Small Group Communication Membership, Leadership, and Culture Skill Development Experiences Responding to Individual Roles Empowering Group Members Featured Boxes Listen to This: Listening to Complaints Communicating Ethically: Justifying the Ends Media Literacy: Gatekeepers 10 Public Speaking Preparation (Steps 1—6) The Nature of Public Speaking Step 1: Select Your Topic and Purpose Step 2: Analyze Your Audience Step 3: Research Your Topic Step 4: Formulate Your Thesis and Identify Your Main Points Step 5: Support Your Main Points Step 6: Organize Your Information Skill Development Experiences Using Cultural Beliefs as Assumptions Limiting Topics Featured Boxes Listen to This: Listening to Help Reduce Apprehension Communicating Ethically: Plagiarism Media Literacy: The Media and Disconfirmation The Public Speaking Sample Assistant: A Poorly Constructed Informative Speech 11 Public Speaking Preparation and Delivery (Steps 7—10) Step 7: Word Your Speech Step 8: Construct Your Conclusion and Introduction Step 9: Rehearse Your Speech Step 10: Deliver Your Speech Critically Evaluating Speeches Skill Development Experiences Constructing Conclusions and Introductions Checking Your Pronunciation Featured Boxes Listen to This: Listening to Criticism Communicating Ethically: Criticizing Ethically Media Literacy: Advertising and Public Relations The Public Speaking Sample Assistant: The Preparation Outline The Public Speaking Sample Assistant: The Template Outline The Public Speaking Sample Assistant: The Delivery Outline The Public Speaking Sample Assistant: A Poorly Constructed Persuasive Speech 12 The Informative Speech Guidelines for Informative Speaking Supporting Materials Presentation Aids Speeches of Description Speeches of Definition Speeches of Demonstration Skill Development Experiences Critically Evaluating Testimony Amplifying Statements Preparing an Informative Speech Featured Boxes Listen to This: Listening to New Ideas Communicating Ethically: Speaking Ethically Media Literacy: Product Placement The Public Speaking Sample Assistant: An Excellent Informative Speech 13 The Persuasive Speech Goals of Persuasion Guidelines for Persuasive Speaking Supporting Materials Persuasive Speeches on Questions of Fact Persuasive Speeches on Questions of Value Persuasive Speeches on Questions of Policy Skill Development Experiences Developing Persuasive Strategies Preparing a Persuasive Speech Developing Persuasive Speeches Featured Boxes Listen to This: Listening to Anecdotal Evidence Communicating Ethically: Emotional Appeals Media Literacy: Reversing Media’s Influence The Public Speaking Sample Assistant: An Excellent Persuasive Speech Glossary of Human Communication Concepts Glossary of Human Communication Skills Bibliography Index Credits Table of Contents
Get Essentials of Human Communication, 6th Edition by Joseph A. DeVito, Hunter College of the City University of New York
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