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Table of Contents: PART ONE: PRELIMINARIES TO INTERPERSONAL COMMUNICATION 1. Foundations of Interpersonal Communication Why Study Interpersonal Communication The Nature of Interpersonal Communication Elements of Interpersonal Communication Principles of Interpersonal Communication Summary Key Terms My Communication Lab Explorations Special Features Test Yourself: What Do You Believe about Interpersonal Communication? Ethics in Interpersonal Communication: Ethical Questions Understanding Theory & Research: Communication Theories and Research Understanding Interpersonal Skills: Mindfulness 2. Culture and Interpersonal Communication Culture Cultural Differences Principles for Effective Intercultural Communication Summary Key Terms My Communication Lab Explorations Special Features Test Yourself: Ethnocentrism Scale Test Yourself: What’s Your Cultural Orientation? Ethics in Interpersonal Communication: Culture and Ethics Understanding Theory & Research: Culture Shock Understanding Interpersonal Skills: Cultural Sensitivity 3. Perception and the Self and Others in Interpersonal Communication The Self in Interpersonal Communication Perception in Interpersonal Communication Impression Formation Impression Management: Goals and Strategies Summary Key Terms My Communication Lab Explorations Special Features Test Yourself: How’s Your Self-Esteem? Test Yourself: How Accurate Are You at People Perception? Ethics in Interpersonal Communication: The Ethics of Impression Management Understanding Theory & Research: The Just World Hypothesis Understanding Interpersonal Skills: Other-Orientation 4. Listening in Interpersonal Communication The Importance of Listening The Process of Listening Listening Barriers Styles of Effective Listening Culture, Gender, and Listening Summary Key Terms My Communication Lab Explorations Special Features Test Yourself: How Do You Listen? Ethics in Interpersonal Communication: Ethical Listening Understanding Theory & Research: Listening to Lying Understanding Interpersonal Skills: Openness PART TWO. INTERPERSONAL MESSAGES 5. Verbal Messages Principles of Verbal Messages Guidelines for Using Verbal Messages Effectively Summary Key Terms My Communication Lab Explorations Special Features Test Yourself: How Assertive Are Your Messages? Test Yourself: Can You Distinguish Facts from Inferences? Ethics in Interpersonal Communication: Lying Understanding Theory & Research: Theories of Gender Differences Understanding Interpersonal Skills: Metacommunication 6. Nonverbal Messages Principles of Nonverbal Communication Channels of Nonverbal Communication Nonverbal Communication Competence Summary Key Terms My Communication Lab Explorations Special Features Test Yourself: Do You Avoid Touch? Test Yourself: What’s Your Time? Ethics in Interpersonal Communication: Interpersonal Silence Understanding Theory & Research: Theories about Space Understanding Interpersonal Skills: Immediacy 7. Emotional Messages Principles of Emotions and Emotional Messages Obstacles to Communicating Emotions Emotional Competence Emotional Responding Summary Key Terms My Communication Lab Explorations Special Features Test Yourself: How Do You Feel about Communicating Feelings? Ethics in Interpersonal Communication: Motivational Appeals Understanding Theory & Research: Theories of Emotions Understanding Interpersonal Skills: Flexibility Handling Anger: A Special Case Illustration Anger Management: SCREAM Before You Scream 8. Conversational Messages Principles of Conversation Conversational Disclosure: Revealing Yourself Organizational Conversation Everyday Conversations Summary Key Terms My Communication Lab Explorations Special Features Test Yourself: How Polite Are You? Test Yourself: How Do You Small Talk? Ethics in Interpersonal Communication: The Ethics of Gossip Understanding Theory & Research: Online Relationship Theories Understanding Interpersonal Skills: Expressiveness PART THREE. INTERPERSONAL RELATIONSHIPS 9. Interpersonal Relationships Relationship Stages Relationship Theories Relationship Communication Summary Key Terms My Communication Lab Explorations Special Features Test Yourself: What Is Attractive to You? Ethics in Interpersonal Communication: Your Obligation to Reveal Yourself Understanding Theory & Research: Relationship Commitment Understanding Interpersonal Skills: Empathy 10. Interpersonal Relationship Types Friendship Relationships Love Relationships Family Relationships Workplace Communication The Dark Side of Interpersonal Relationships Summary Key Terms My Communication Lab Explorations Special Features Test Yourself: What Kind of Lover Are You? Test Yourself: Is Violence a part of Your Relationship? Ethics in Interpersonal Communication: Relationship Ethics Understanding Theory & Research: Love Styles and Personality Understanding Interpersonal Skills: Supportiveness 11. Interpersonal Conflict and Conflict Management Preliminaries to Interpersonal Conflict Principles of Interpersonal Conflict Conflict Management Stages Conflict Management Strategies Summary Key Terms My Communication Lab Explorations Special Features Test Yourself: How Verbally Aggressive Re You? Ethics in Interpersonal Communication: Ethical Fighting Understanding Theory & Research: Conflict and Gender Understanding Interpersonal Skills: Equality 12. Interpersonal Power and Influence Principles of Power and Influence Relationship, Person, and Message Power Misuses of Power and Influence Summary Key Terms My Communication Lab Explorations Special Features Test Yourself: How Powerful Are You? Test Yourself: How Credible Are You Interpersonally? Ethics in Interpersonal Communication: The Ethics of Compliance-Gaining Strategies Understanding Theory & Research: Compliance-Gaining Strategies Understanding Interpersonal Skills: Interaction Management Glossary of Interpersonal Communication Concepts and Skills References Index Credits Table of Contents
Get Interpersonal Communication Book, The (Subscription), 13th Edition by Joseph A. DeVito, Hunter College of the City University of New York
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