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Part 1 Introduction to Modern Management Chapter 1. Introducing Modern Management: Concepts and Skills Chapter 2. Managing: History and Current Thinking Part 2 Modern Management Challenges Chapter 3. Managers and Society Chapter 4. Management and Diversity Chapter 5. Managing in the Global Arena Chapter 6. Management and Entrepreneurship Part 3 Planning Chapter 7. Principles of Planning and Planning Tools Chapter 8. Making Decisions Chapter 9. Strategic Planning: Strategies, Tactics, and Competitive Dynamics Part 4 Organizing Chapter 10. Fundamentals of Organizing Chapter 11. Responsibility, Authority, and Delegation Chapter 12. Human Resource Management Chapter 13. Organizational Change: Stress, Conflict, and Virtuality Part 5 Influencing Chapter 14. Influencing and Communication Chapter 15. Leadership Chapter 16. Motivation Chapter 17. Groups and Teams Chapter 18. Managing Organization Culture Chapter 19. Encouraging Creativity and Innovation Part 6 Controlling Chapter 20. Controlling, Information, and Technology Table of Contents
Get Modern Management: Concepts and Skills, 13th Edition by Samuel C. Certo, Rollins College S. Trevis Certo, Arizona State University
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