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Table of Contents

                                    
Part 1 Introduction to Modern Management
    Chapter 1.  Management Skills: The Key to Organizational Success
    Chapter 2.  Managing: History and Current Thinking
       
Part 2 Modern Management Challenges
    Chapter 3.  Corporate Social Responsibility and Business Ethics
    Chapter 4.  Management and Diversity
    Chapter 5.  Managing in the Global Arena
    Chapter 6.  Management and Entrepreneurship
                   
Part 3 Planning
    Chapter 7.   Principles of Planning
    Chapter 8.   Making Decision
    Chapter 9.   Strategic Planning
    Chapter 10. Plans and Planning Tools
           
Part 4 Organizing
    Chapter 11.  Fundamentals of Organizing
    Chapter 12.  Responsibility, Authority, and Delegation
    Chapter 13.  Managing Human Resources
    Chapter 14.  Organizational Change: Stress and Conflict   
               
Part 5 Influencing
    Chapter 15.  Fundamentals of Influencing and Communication
    Chapter 16.  Leadership
    Chapter 17.  Motivation
    Chapter 18.  Groups and Teams
    Chapter 19.  Corporate Culture
    Chapter 20.  Creativity and Innovation   
                   
Part 6 Controlling
    Chapter 21.  Controlling, Information, and Technology 
    Chapter 22.  Production Management and Control

Get Modern Management: Concepts and Skills, 11th Edition by Samuel C. Certo, Rollins College S. Trevis Certo, Arizona State University

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