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Product Descriptions: Business Communication: Polishing Your Professional Presence helps students achieve the highest level of professionalism when conducting business. With a clear communication model that helps students professionally analyze and react to any sort of business situation, this text stresses the importance of etiquette in successful entrepreneurial practices.
This first Canadian edition relates business communication to modern technologies and social media outlets, bringing the text into the context of our digital world. With a focus on learning and exercising crucial skills such as writing, speaking, critical thinking, and collaborating with peers, Business Communication prepares students for social and communicative challenges they will face as business people.
Table of contents: 1 Becoming a successful Business Communicator
2 Managing the Communication Process: Analyzing, Composing, Evaluating (ACE)
Part 2: Working with Others
3 Who Am I? Understanding Interpersonal Communication Styles (NEW!)
4 Who Are You? Understanding Intercultural Communication and Workplace Diversity (NEW!)
5 What Are the Tools and What Are the Rules? Communication Technologies in the Workplace (NEW!)
6 How Can We Be Better, Together? Collaboration and Productivity (NEW!)
Part 3: Delivering Effective Messages
7 Communicating Routine Messages and Building Goodwill
8 Communicating Persuasive Messages
9 Communicating Bad News Messages
Part 4: Researching, Proposing, Reporting, and Presenting
10 Finding and Evaluating Business information
11 Preparing Effective Business Reports and Persuasive Business Proposals (NEWLY COMBINED)
12 Preparing and Delivering Business Presentations
Product Detail: Language: English
ISBN-10: 0133427668
ISBN-13: 978-0133427660
ISBN-13: 9780133427660
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