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Table of Contents

Part One: Organizations, Management, and the Networked Enterprise 1

Chapter 1 Information Systems in Global Business Today 2

Chapter 2 Global E-Business and Collaboration 40

Chapter 3 Information Systems, Organizations, and Strategy 78

Chapter 4 Ethical and Social Issues in Information Systems 122

 

Part Two: Information Technology Infrastructure 165

Chapter 5 IT Infrastructure and Emerging Technologies 166

Chapter 6 Foundations of Business Intelligence: Databases and Information Management 214

Chapter 7 Telecommunications, the Internet, and Wireless Technology 254

Chapter 8 Securing Information Systems 302

 

Part Three: Key System Applications for the Digital Age 345

Chapter 9 Achieving Operational Excellence and Customer Intimacy: Enterprise Applications 346

Chapter 10 E-Commerce: Digital Markets, Digital Goods 380

Chapter 11 Managing Knowledge 426

Chapter 12 Enhancing Decision Making 464

 

Part Four Building and Managing Systems 499

Chapter 13 Building Information Systems 500

Chapter 14 Managing Projects 540

Chapter 15 Managing Global Systems 574

 

Glossary G 1

Indexes I

Get Management Information Systems: Managing the Digital Firm, 14th Edition by Kenneth C. Laudon, New York University Jane P. Laudon, Azimuth Information Systems

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