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Instant Download of SELL 5th Edition by Thomas N. Ingram, W. LaForge, Ramon A Avila, Charles H. Schwepker, Michael R. Williams Test Bank

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Table of content: 1. Overview of Personal Selling.
2. Building the Trust and Sales Ethics.
3. Understanding Buyers.
4. Communication Skills.
5. Strategic Prospecting and Preparing for Sales Dialog.
6. Planning Sales Dialog and Presentations.
7. Sales Dialog: Creating and Communicating Value.
8. Addressing Concerns and Earning Commitment.
9. Expanding Customer Relationships.
10. Adding Value: Self-Leadership and Teamwork.
Product Details: Language: English
ISBN-10: 1305662091
ISBN-13: 978-1305662094
ISBN-13: 9781305662094
Author:  Thomas N. Ingram, W. LaForge, Ramon A Avila, Charles H. Schwepker, Michael R. Williams
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