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Table of contents Chapter 1. Professional Communication in Today’s Digital, Social, Mobile World
Chapter 2. Collaboration, Interpersonal Communication, and Business Etiquette
Chapter 3. Planning Business Messages
Chapter 4. Writing Business Messages
Chapter 5. Completing Business Messages
Chapter 6. Crafting Messages for Digital Channels
Chapter 7. Writing Routine and Positive Messages
Chapter 8. Writing Negative Messages
Chapter 9. Writing Persuasive Messages
Chapter 10. Understanding and Planning Reports and Proposals
Chapter 11. Writing and Completing Reports and Proposals
Chapter 12. Developing and Delivering Business Presentations
Chapter 13. Building Careers and Writing Résumés
Chapter 14. Applying and Interviewing for Employment
Product detail Language: English
ISBN-10: 0133896781
ISBN-13: 978-0133896787          9780133896787
Author:  Courtland L. Bovee ,John V. Thill
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