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Table of content: Part One. Basic Communication Processes
Chapter 1. Communication: Essential Human Behavior
Chapter 2. Communicating in a Digital Age
Chapter 3. Perceiving the Self and Others
Chapter 4. Verbal Communication
Chapter 5. Nonverbal Communication
Chapter 6. Communication and Culture
Chapter 7. Listening
Part Two. Interpersonal Communication
Chapter 8. Developing and Maintaining Relationships
Chapter 9. Managing Conflict in Relationships
Part Three. Group and Organizational Communication
Chapter 10. Communicating in Groups
Chapter 11. Leadership and Decision Making in Groups
Chapter 12. Communicating in Organizations
Part Four. Public Speaking
Chapter 13. Preparing and Researching Presentations
Chapter 14. Organizing, Writing and Outlining Presentations
Chapter 15. Delivering Presentations
Chapter 16. Informative Speaking
Chapter 17. Persuasive Speaking
Product Details: Language: English
ISBN-10: 131905949X
ISBN-13: 978-1319059491
ISBN-13: 9781319059491
Author: Dan O’Hair, Mary Weimann, Dorothy Imrich Mullin, Jason Teven
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