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Table of content: Part One: Basic Communication Processes
Chapter 1: Communication: Essential Human Behavior
Chapter 2: Perceiving the Self and Others
Chapter 3: Communication and Culture
Chapter 4: Verbal Communication
Chapter 5: Nonverbal Communication
Chapter 6: Listening
Part Two: Interpersonal Communication
Chapter 7: Developing and Maintaining Relationships
Chapter 8: Managing Conflict in Relationships
Part Three: Group Communication
Chapter 9: Communicating in Groups
Chapter 10: Leadership and Decision Making in Groups
Chapter 11: Communicating in Organizations
Part Four: Public Speaking
Chapter 12: Preparing and Researching Presentations
Chapter 13: Organizing, Outlining, and Writing Presentations
Chapter 14: Delivering Presentations
Chapter 15: Informative Speaking
Chapter 16: Persuasive Speaking
Product Details: Language: English
ISBN-10: 1457662922
ISBN-13: 978-1457662928
ISBN-13: 9781457662928
Author: Dan O’Hair, Mary Weimann, Dorothy Imrich Mullin, Jason Teven
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