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Table of Content: Chapter 1: Establishing Credibility
Chapter 2: Interpersonal Communication and Emotional Intelligence
Chapter 3: Team Communication and Difficult Conversations
Chapter 4: Communicating Across Cultures
Chapter 5: Creating Effective Business Messages
Chapter 6: Improving Readability with Style and Design
Chapter 7: E-mail and Other Traditional Tools for Business Communication
Chapter 8: Social Media for Business Communication
Chapter 9: Routine Business Messages
Chapter 10: Persuasive Messages
Chapter 11: Bad-News Messages
Chapter 12: Research and Business Proposals and Planning for Business Proposals
Chapter 13: Completing Business Proposals and Business Reports
Chapter 14: Planning Presentations
Chapter 15: Delivering Presentations
Chapter 16: Employment Communication
Product Details: Language: English
ISBN-10: 9814714658
ISBN-13: 978-9814714655
ISBN-13: 9789814714655
Author: Peter Cardon
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